Direct Customers

  • Telephone
  • Email
  • if calling from outside the uk

    Calls to 0844 numbers cost 5.2p/min plus standard network charges.

Office Hours

  • Monday - Friday
  • Saturday 10:00
  • Customer Services
  • Operations
  • 08:30 - 17:30h
  • 10:00 - 16:00h
  • 09:00 - 17:30h (Weekdays Only)
  • 08:30 - 18:00h
  • Please note that our Operations Department have staff training every Wednesday between 10:30 - 11:30h

Telephone

  • IN RESORT EMERGENCIES ONLY
  • General
  • OUTSTANDING BALANCES
  • 00 44 1784 270 194
  • 0844 875 4401
  • 0844 875 3555

Email

  • Accounts
  • Customer Services
  • OUTSTANDING BALANCES

Fax

  • General
  • Customer Services
  • 0844 875 4406
  • 0844 875 4404

Post

  • Holiday Hotels
  • Prestige House,
  • 23-26 High Street,
  • Egham, Surrey,
  • TW20 9DU,
  • England, UK
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